Today I sent in my letter to American Girl stating my opinions and how I feel about the terrible decisions they are making.
Here is my letter:
To Whom It May Concern,
My name is Jaclynn and I have been collecting American Girl dolls for 9 years now. I have 23 dolls, 3 sets of Bitty Twins (which are unhappily, not available anymore), one Bitty Baby, and one Wellie Wisher.
I also run an American Girl doll blog that I’ve had for going on 4 years now where I post photoshoots and stories with my dolls. I have a large following on there and I follow nearly 100 other doll blogs myself. And we are all saying the same thing; What is AG doing?
For many long years we have bought your products and poured our talents, our hearts, and our souls into them. Creating stories, capturing the doll’s personalities on camera, making stopmotions and movies – we have supported you and loved you all our lives, but now I fear that if you don’t revert to your old ways – you are going to lose hundreds of customers.
This is a list of things that are painfully upsetting to me and hundreds of your fans and customers:
1. Permanent underwear – What makes no sense to me is that on Facebook you asked for our opinion on this matter, but I’ve already seen images that you are doing it anyway, despite how your customers feel about it. Why on earth are you making the dolls have permanent undies? Is it too expensive now for you to make real underwear for your dolls? On the bottom of the doll it honestly looks like they have a lump of something in their “underwear.” It’s completely disgusting and so cheap of you to do this. Why even come out with a bathroom set when the dolls are going to have to sit on the toilet or bathe with their underwear on? In play – girls will want to remove the underwear and now they won’t be able to.
2. Squishy vinyl – I have also seen photos of your dolls now being squishy. How far will you go? For years the dolls have been firm and if they started to squish in that was bad and meant they were exposed to too much heat. So now, with this new vinyl – if they are exposed to too much heat, will they melt? Because it certainly doesn’t seem like they could squish in any more than they are already. This is beyond upsetting.
3. The packaging – The new doll boxes feel like you are buying a doll from Walmart and that is NOT a good thing. The boxes used to feel like you were buying a keepsake doll that was special – like it was more than a doll you were buying. But now it just feels like you’re buying some cheap doll from Walmart for over a hundred dollars. And honestly – some of the packaging on the clothes have left holes in the clothing. That’s awful.
4. Selling AG products in other stores – Kohls, Toys R Us, Sears – every time I see your products in one of these stores my heart sinks and I want to turn my head away. It feels so shameful for these products that used to be so special being sold in stores like these. I feel that you have taken away the specialness of your products.
5. Wellie Wishers – Although they are cute and I own one myself, these dolls don’t look AG. They’re like misfit dolls that look like a brand Toys R Us created and should only be sold there.
6. Discontinuing the Bitty Twin line – I was so sad when this line was discontinued. When I was younger, the Bitty Twins were a main part of my every day play. I have so many great memories with them and I always hoped you would make more – especially Irish ones with freckles. You can imagine my disappointment when they disappeared.
7. Getting rid of the Best Friend dolls – This one breaks my heart. The friends are such a huge, main part of the stories and you took them away. They were beautiful and important. And even when you brought back Samantha, you didn’t bring Nellie. Now you’re bringing Felicity back and not Elizabeth. Honestly – if you had brought back Nellie I would have bought her in a heartbeat. She was always one of my favorites, but I was so young when she retired that I didn’t have a chance to buy her before she was archived. And now, even though you got rid of all of the classic friend dolls that everyone loved, you are bringing in Tenney Grant and her friend Logan Everett and I’ve heard possibly also Tenney’s friend Jaya. You would make more sales bringing back the retired friend dolls than you will these – especially with the changes being made to these dolls.
8. The movies – Honestly, the movies are terrible now. I struggled through the Grace Thomas movie – the acting was terrible, there’s way too much singing and dancing now, and your 9 year old characters look like they’re 13. The historical movies are the best and made with real effort and quality. I wish you would make more of those.
9. Modernized historical clothing – Years ago, when American Girl was still Pleasant Company, the historical outfits were extremely high quality, well made, and really looked and felt historically accurate – and the outfits cost way less. Now the historical outfits are way too modernized, made with cheaper fabric, and cost more. We want the historical clothes back – the way they used to be. Please stop trying to make the historical dolls modernized when they are really from hundreds of years ago.
10. The pets – Why are the pets now creepy looking stuffed animals? It looks like they have oversized stuffed animals as pets instead of actual pets.
All of the topics listed above lead to one thing – I, along with many others, want you to stop changing things. You are only making things worse and will continue losing customers because of it.
Once you revamp the dolls to have permanent underwear and squishy vinyl I can tell you that I will no longer be purchasing your dolls. The money will no longer be worth it for me. And I cannot put into words how much it pains me to write those words because I had thought I would be buying dolls from you for my entire lifetime. I never in my wildest dreams thought this company I loved so dearly would come to this; that I would be forced to make such a decision or even to write such a letter.
I thank you for who you used to be – for bringing joy and fun into my life. Without you, I never would have created my blog and without my blog, I wouldn’t have made such great friends who loved AG as much as I did.
Writing the end of the letter brought me close to tears. It was painful to say those words – to say that I wouldn’t buy anymore dolls from them. I love AG, the way they used to be, but not now. This isn’t AG anymore.
If you are unhappy with the changes AG is making and already have made, I highly encourage you to write them your own letter! They need to know just how many of their customers are unhappy with what they are doing and why.
Once again, it is time for all of us – as lovers, long time buyers, and supporters of American Girl to unite.
For a while now I haven’t really been fond of what AG is doing. Discontinuing the Bitty Twin line, bringing in the Wellie Wishers (which, although are cute, do look like a Toys R Us brand), the new packaging, zip ties on their necks, and now get this – sewn on doll underwear.
I don’t know about the rest of you, but I am personally really upset in the direction AG is going – with the choices that are being made. The boxes we get our dolls in look so cheapy – it makes me feel like they’re something from Walmart. I’ve always loved their doll boxes and all their packaging – everything felt like a keepsake – like you were buying something super special.
Oh – and what I really can not stand – is that you can now buy American Girl products (dolls included) in Toys R Us and Kohls.
Now I know that a lot of people like that because they don’t have stores close by, but here’s the thing – AG is supposed to be special. I’d rather buy their stuff online than from a place like TRU or Kohls! Every time I see AG products in those stores my heart sinks. I feel like the special, keepsake, high quality of these dolls and products have died down.
And that is what I’m here to talk to you about…
American Girl hasn’t been the same for a long, long time. For years the quality has been leaving us, but I’ve never really thought about it all that much – until now. The historical outfits are too modernized, the packaging stinks (really, holes got in some of the outfits because of how they were packed), their movies are AWFUL now (seriously, where did their effort go? Samantha and Felicity are AMAZING movies!), they’re making their stories way too similar, and now we’re getting sewn on underwear?? Really??
I am going to be writing to AG – kindly telling them how I feel and asking for the quality AG to return.
I ask you to do the same. American Girl believes that girls can make a difference, right? Then let’s make a difference!
I believe that if we all work together that we can make a difference – I believe there is a chance that we can get quality AG back!
So please, send them a letter, write them an email – whatever works best for you! I only advise that you are kind in your letter – please don’t hate on them 😉
And once you have decided to help – I ask that you put this button on your blog with a link back to this post and also share this post all around the blogosphere (or even Instagram and YouTube if you have those!) – the more people that see this, the more people we’ll get to participate. And the more people we get to participate – the bigger the chance we have to make a difference.
Thank you all!
I’m sure you already know where this post is headed, don’t you? Well, yes, I am taking a break from blogging here, but just for 2 weeks (actually less since this post has been a draft for days… Proof of how busy I am. XD ), so I’ll be back soon!
Here are a few updates of what’s been going on lately:
1. I GOT A JOB!!!! *screams* Ahem.
Yes, I got a job and I’m SO excited!! It’s just one day a week in childcare at Emma’s church, but it’s so awesome! I get $35 a day, so that’s super exciting! I’m working with chubs at the age of 2 – CAN I DIE RIGHT NOW?! They’re SO CUTE!!! I seriously can’t handle their cuteness. O_O It’s pretty exhausting, but so much fun! I love being around them!
Don’t kids say the most hilarious things? I had a 4 year old boy come up to me and just randomly say; “I was a baby yesterday.” XD
2. Road trip!!!
(we ate soooo bad…. BUT IT WAS FUN! XD )
My brother, Jordan and soon-to-be-sister-in-law invited me and my brother, Jacob along with them to drive up north to look at some apartments and then we drove through San Francisco on the way back. WE WENT ACROSS THE GOLDEN GATE BRIDGE!!! It was so amazing, guys. The view was breath taking. I took TONS of pics!!
We had a blast! We left at 7AM and got to my gramma’s house around 11PM where we rested for the night. Then we drove 3 hours back home the next day. It was so tiring. I’m still recovering, honestly. XD (actually not anymore since it’s been a few days since I wrote this post, but ya know. XD)
3. Bachelorette Party!
Yep! Wedding is getting closer!! The bachelorette party is this Saturday! We’re going to The Rainforest Cafe at Downtown Disney for dinner – it’s gonna be fun!
4. THE WEDDING.
GUYS. HOW. My brother is getting married NEXT FRIDAY. O_O *screams* *cries*
This came up so fast!! I’m really excited for it, but I also know I’m gonna cry my eyes out. I’m gonna try to be strong, though!! *lower lip trembles* XD
I have my full bridesmaid outfit now!! *squeal*
5. My brother is moving…
….Six and a half hours away. O_O We don’t need to talk about that. And we especially don’t need to talk about them (Jordan and Aaryn) leaving next. Month. Just no, no, no.
I think that’s pretty much all the updates I have for ya’ll….
I’ll be back as soon as I possibly can! *waves* 😀
I’ve been known to make some posts here about some deep-ish topics. Today is one of those days.
Over the past nearly 4 years of blogging, I’ve come to realize that people (in this case, our readers) tend to treat bloggers in a very rude way. They expect a lot from us. If we don’t follow through on posting something the day we said we would, we get mad at and/or yelled at.
This isn’t fair to us. We as bloggers first started our blogs as a fun thing to do. Like a hobby. It was meant to be something that we enjoy doing. It’s not supposed to be a job (unless that’s you’re goal for it). But over time, we come to really appreciate our readers and we tend to want to please them more than ourselves at times. So we make promises to make a particular post that they want and when we don’t follow through, they get mad at us.
To you bloggers; I know you know what I’m talking about. We’ve all experienced this at some point. The pressuring comments that never seem to stop asking “when will you post this?” or “when will you post that?” and even “Why didn’t you post this? You promised you would! It’s been forever!!” and then they might even sign their name as “a very angry__.”
It’s really hard to deal with this at times, at least it is for me. I know you all love Masquerade and I appreciate that more than I can say, I really do. But when I have people constantly asking me about it, it puts a lot of stress on me. And because I know how much you all want the next part, I keep saying, “Soon” or “This week!” But, guys, I never actually know for sure when I’ll be able to post it, but I’m always looking for an opportunity.
To you readers; I understand the excitement and the torture of waiting to read the next part or wanting the next episode in your favorite TV show. I’m a human, too, so yes, I understand these feelings. But guys, here’s the thing. We bloggers need you to remember that we are only human. We have lives outside of blogging and sometimes they get pretty hectic. When the busyness finally wears off, we just want a break. We need our days of rest without stressing ourselves out about making a post.
And hey, photo stories take an uber long time to make. I’ve spent entire days working on just one part. You have to get the dolls ready, find all the props, set up, find the right location/lighting you need, take the pictures, upload them, resize them, write the story, preview it – it all takes a huge chunk out of your day and by the end of it, you feel pretty worn out.
With Masquerade I shot out so many parts, one after another, and it was a ton of fun, but tiring. I not only got physically tired, but emotionally as well. I was tired of making photo stories. So I took a little break from that to post some photoshoots and what-not. I needed to post some things that I felt like posting. Because although we do post for our readers, we also post for ourselves. If we don’t keep up with also pleasing ourselves, then the fun of blogging is going to die away for us.
Basically all I’m asking is this, and it’s very simple;
Please, everyone, try to be a little more understanding. We (bloggers) have lives. We get busy. Life gets away from us, just like with anyone else in the world. So when photo stories suddenly take a break, try not to freak out. In most cases, it will be continued, but we just need a break.
And don’t only comment on posts asking when the next part will be. That’s not a pleasing question to read. It makes us groan and sigh and be like; “Ugh, I need to do this, but I’m so busy/I don’t want to right now…” And then we feel guilty.
That’s another thing. We do feel bad to make you guys wait so long. And we feel really bad when we can’t post when we said we would.
And I’m going to admit here, that I am guilty of putting this pressure on other bloggers, too, but I have tried extremely hard not to be that way anymore. Usually if I ever do that, I do it in a dying sort of funny way that’s super dramatic. Something along the lines of; “NOOO I CAN NOT WAIT OH MY GOSH HURRY AND POST THE NEXT PART BEFORE I DIE!!! XD”
Just an example 😉
Again, please, be more understanding. It would mean the world to me and I’m sure any other blogger out there!
I just wanna say really quick before I sign off that I am by no means trying to be or sound mean. This is an issue I’ve seen in the blogging community and personally experienced and issues like these need to be addressed before they get worse. I love you all so much and I don’t know what I would do without you! Your comments make my day and I do not want to discourage any of you from making comments. We bloggers thrive on comments. It’s why we’re still around. It’s why we still post. So please, keep those comments coming and keep them nice
Hello, girls! Long time since I did one of these, right? Well, at least it hasn’t been a year. XD
I’m absolutely in love with this new doll, so I decided I needed to do a NTD with her! 😀
Now, you all know how this game works, I’m sure, but here are the rules just the same:
Comment below your favorite names for this doll – I’m going to limit you to choosing a maximum of 10 names only – this will make things easier for me when going through the suggestions later 😉
I will choose my 5 favorite names out of the ones you suggested and post them here on September 19th for you all to vote for your favorite one. I’ll post the winning name on September 24th
Now, get thinking! 😀
Hey everyone! I know I’ve been inactive on my blogs for a while, but I have a couple of reason; 1- I was super busy preparing for a craft fair which we had to miss because, going into reason 2- my mom and I needed to go be with my Gramma. Her husband, my step grandpa (Papa Chuck) was diagnosed with stage 4 lung cancer in March and given 3 months left to live. We were all planning to go over on Mother’s Day weekend and see him, but my gramma called and said she didn’t think he would make it until then. So, since the rest of my family couldn’t make it, my mom and I came to be with my gramma.
We arrived on Saturday and went to visit Papa Chuck who was in a hospice home. He didn’t look very good and his breathing wasn’t right. I knew that it could be any moment. I was scared it would even happen when we were there. But we left for a while to get dinner and go shopping and we had a great time. We were out pretty late, but we went back to see Papa Chuck and, well…. He was gone.
It was a long hard night, but I’m glad I got to see him one last time. I didn’t know him very well, but I feel like I did when I hear all the stories. I grieve for my gramma and I’m very heartbroken about my grandpa, but I know where he is. He’s in Heaven and there he has no more suffering, no pain, no sadness, he can hear now, and he is praising God and walking on streets of gold. Who could ask for a better birthday present than to be experiencing that and being in the Lord’s presence? (It was his 69th birthday on Saturday, when he passed away.) We all find peace and relief in knowing that.
He was a good man who touched the lives of many people. He will always be remembered.
I love you, Papa Chuck. I look forward to seeing you again someday.
Also, I just want say thanks to all who prayed when they read my prayer requests post on He Rights My Wrongs. They really meant a lot
I’m sorry it’s been a week since I posted – again. I was really busy last week and I’m afraid that this will be the only post this week because the Hillside Craft Fair is this weekend!!! That means that pretty much all my spare time is going to crocheting. I’m SO excited for Hillside!! A part of me wishes it was today and the other part of me is like – no way! You are not prepared, get to crocheting! XD
I’m working on a Sith Cloak right now. I had to take it apart twice so I’m a bit behind on that, but I’m hoping to finish it by tomorrow and get started on the Jedi Robe
I made a Princess Leia Dress and I have a Han Solo Dress in the works. I can’t wait to show you all my new stuff! 😀
Also, I just sold a Rey outfit on Etsy!! YAAAY!!! I really needed that right now. With Mother’s Day and Emma’s birthday coming up – I didn’t know what I was going to do 😛
(I didn’t want this to be a picture-less post, so I thought I’d put this one in I took a week or two ago. It makes me think of A Bug’s Life )
Onto the news – I’m a part of a collab blog!!! That makes *mumbles to self – LHOAG, LMF, He Rights My Wrongs…* Okay, that makes 4 blogs that I have to post on! Wow – I never expected that! XD
Grace (The Girl Upstairs) asked Emma, Clara, Bella, and I to be a part of a collab blog with her. It’s called The Elven Realm of Writing, so please check it out! It’s all about writing, elves, and books. We don’t have any posts up yet, but there’s a welcome post and most of the about pages are complete
Alrighty, are there any more updates….?
OH! I got a furniture piece for my dollhouse last week!! I can’t wait to show it to you all! 😀
I think that’s about it. I know this was very random, but I hope you found it interesting! XD
What are you (or your dolls) up to lately?
Hi all! How’s your day going?
Well, suddenly today I had the urge to make a Christian blog where I could share advice, my own struggles and beliefs, and more with other Christian girls! I’ve been thinking about making one for a while and since I had thought of a few things to post about already, I thought, “Okay, I think I need to do this!”
So please check out my new blog, He Rights My Wrongs! I’d really appreciate it 😀
Hi everyone! First off, lemme just say thank you all SO much for your sweet birthday wishes! That post has 23 likes (my most ever!) and over 70 comments- you guys are awesome! 😀
Now, the other day I felt like taking pictures of some Barbie dolls. After trying for a while to choose who to photograph, I thought- I haven’t taken pics of a guy Barbie before – so I decided to take pics of my Disney Oz doll as well as Glinda. I hope you enjoy the photos
The detail on these dolls are amazing! He looks so much like James Franco, it’s insane!
No more hatsies XD
This picture had come out blurry so I had to do some editing to it to make it clearer. Came out pretty good, huh?
This is probably my favorite picture! It looks so sweet to me
Okay, now I feel like playing with my Barbies. I must make them get engaged. Ooh! Maybe it could be really sad with all that’s going on in “Barbie Town”…. :O Sorry about that XD
How many of you would like to see a photostory with my Barbies? What about more photoshoots with them?
I love this in sepia! 😀
Hey everyone! How are ya’ll doing today? I’m feeling tired…*yawn*
Well, today I thought I would update you all on my other blog LittleMissFluffet! I have received a lot of new followers over here since I started that blog, so maybe even some of you reading don’t really know what I’m talking about
Now first, I will admit that for a long time I wasn’t posting on that blog, but I’ve picked it up again and have been posting pretty much regularly on there for maybe a couple of months now
On LittleMissFluffet I post about other things I like and collect. I post about….
(Credit to whoever owns this picture)
and also writing! So for those of you who enjoy the stories I write, I am participating in Loren’s Writing Camp for the whole month of December! Every week I will be posting a short story for the camp
And (attention all Star Wars fans) each day leading up to the release of TFA I will be posting something Star Wars-y! So some days there will be more than one post 😀
Well, I think that’s about it! I am really trying to build that blog up more by posting more on it, and with all the different things I post about, there should be something over there for every person to enjoy
Also, if I get up to at least 20 followers over there, I will be doing my own writing camp early next year! 😀
Have a nice day everyone!